Modern organizations rely on network applications more than ever before and are ever more vulnerable to the lost productivity and profitability that can result from a network outage. As the network becomes the platform for success in organizations of all sizes, services and support needs are changing. While device-by-device support services provide excellent protection for individual devices, they cannot provide insight into the overall health and security of the network or help organizations identify potential problems before they arise.
Mossic offers a portfolio of services that provide end-to-end support spanning every stage of the network lifecycle:
Mossic Care Managed Service
Mossic Care is a collection of Managed Services provided by Mossic that form a comprehensive suite of solutions in the areas of Managed Voice, Video, Data and Security Services. This customized support and monitoring solution is designed to provide the critical expertise required to manage and resolve any system faults, with service incidents managed from notification to resolution. This service model supplements your in-house staff to help maintain system operations and performance levels.